India is home to a deep pool of design and engineering talent, and many businesses around the world build their websites and apps with Indian teams. Here is what a good engagement looks like, and the questions worth asking.
Communication and time zones
India Standard Time is UTC+5:30. That gives a comfortable morning overlap with the UK and Europe, a full-day overlap with the Middle East, and an early-morning or evening overlap with North America. Agree on a regular call time and one main channel, such as email, WhatsApp or Slack, from day one.
A clear process
- Discovery: goals, audience, scope and a fixed or phased quote.
- Design: a clickable prototype you approve before development.
- Build: short milestones with working previews you can test.
- Launch: hosting, domain, SSL, analytics and a handover checklist.
- Support: an agreed plan for updates, fixes and improvements.
Contracts, ownership and payments
- Get a written scope, timeline and price before work starts.
- Make sure you own the code, content and accounts (domain, hosting, app store) once paid.
- Pay in milestones tied to delivered work.
- International payments are simple through bank transfer or popular payment gateways.
Quality you can check yourself
Ask for live examples, then test them: open them on a phone, run them through PageSpeed Insights and check they work in your customers’ languages. Good teams are happy to be measured.
Considering an Indian team for your next project? Book a 15-minute call in your time zone.